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About our web servers

Servers and hostingPhysical Security: Key card protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance monitor access to every one of our data centers. Only authorized data center personnel are granted access credentials to our data centers. No one else can enter the production area of the data center without prior clearance and an appropriate escort. Every data center employee undergoes multiple and thorough background security checks before they're hired.

Servers Environment: Our data center's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant. This ensures that a duplicate system comes online if there is an HVAC system failure. Advanced fire suppression systems are designed to stop fires from spreading in the event one should occur.

Power Management: Should a total utility power outage ever occur, all of our data centers' power systems are designed to run uninterrupted, with our servers receiving conditioned UPS (Uninterruptible Power Supply) power. Our UPS power subsystem is N+1 redundant; with instantaneous fall over if the primary UPS fails. If an extended utility power outage occurs, our routinely tested, on-site diesel generators can run indefinitely.

Technicians: We require that the networking and security teams working in our data centers be certified. We also require that they be thoroughly experienced in managing and monitoring enterprise level networks. Our Certified Network Technicians are trained to the highest industry standards.BBB member

Want to save the cost of hiring extra staff to maintain your web sites? We can do it for you at a fraction of the cost. This is an ideal program for the client who requires weekly updates of menus, newsletters, catalogs, etc. KO will assign a web site representative who will be accountable for your web site's content. Simply fax, E-mail, mail or call in in your request and it will be accomplished within 24hrs; often times sooner. This IS NOT overseas help. These are local, educated KO staff employed by KO to do one thing - make you happy and to keep your web site performing well. Please call 510-276-9904 for quote.

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